Express Employment Professionals, a leader in the staffing industry, has once again set the benchmark for unparalleled service by clinching ClearlyRated’s Best of Staffing® Client five-year Diamond Award. This prestigious accolade celebrates the unwavering commitment and exemplary client service provided by Express, marking a significant milestone in the company’s history.
The Best of Staffing® Client Award recognizes staffing agencies that have demonstrated outstanding service quality as rated by their clients. Winning agencies, such as Express Employment Professionals, are distinguished by their ability to deliver exceptional satisfaction to their clients, proving their significant advantage in service over non-winning agencies. Express’s achievement of the Diamond Award underscores its consistent excellence, having secured the Best of Staffing Award for five consecutive years, with client satisfaction scores soaring above industry averages.
At the heart of this recognition is Express’s dedication to fostering robust connections between reputable companies and quality employees. “Receiving this milestone award is a culmination of more than 40 years of dedication to connecting reputable companies with quality employees” said Bill Stoller, CEO of Express Employment International. “Through our servant-led model, businesses can leave the recruiting and HR responsibilities to our employment experts and focus on investing in communities across the globe. We are grateful for this recognition and its testament to the fulfillment of our mission.”
The achievement is further underscored by Express’s remarkable Net Promoter Score of 64.3%, the highest since the company began participating in the ClearlyRated client satisfaction survey in 2011. This score is a direct reflection of the company’s commitment to not just meeting, but exceeding client expectations. Clients of Express are 60% more likely to be completely satisfied with the services provided than clients working with non-award-winning agencies, with a staggering 72.7% of Express’ clients awarding satisfaction scores of nine or 10 out of 10, significantly higher than the industry average of 52%.
Eric Gregg, CEO and Founder of ClearlyRated, praises the winners of the 2024 Best of Staffing award: “Faced with another challenging year in 2023, these firms proved their commitment to providing outstanding experiences and superior service. They’re raising the bar for excellence, and I couldn’t be more proud to celebrate their success — cheers to you all!”
This award highlights Express Employment Professionals’ ongoing commitment to making a meaningful impact in all our communities. Through our proven approach, Express continues to pave the way for excellence in the staffing industry, reinforcing our mission of connecting people and work.
See the official announcement of this award here: ClearlyRated.com
